Customer Review Management
Amazon takes into account a number of criteria to determine your listing quality and where to show your listing in their search. One of the important aspects of that is Reviews, Questions and Answers which customers ask.
If you have a large number of products and keep receiving questions on your listing, we can answer them in the best possible way. Again we have a strong tracker wherein we update the date, all the questions that were asked on the different listing and our replies. Our reporting system is robust for each process.
When you are in the online space, reviews play a major role in determining the mind-set of the next buyer.